Ready for RPA? Five Implementation Risks to Keep in Mind
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Heralded as a ‘‘tech light’’ way to quickly eliminate repetitive work and reduce cost, robotic process automation (RPA) has been gaining wide acceptance.
Though RPA is good at handling highly manual and repetitive rules-based processes, it is not the right answer for all activities. In this article, Protiviti’s Andrew Struthers-Kennedy and Angelo Poulikakos describe five of the most common RPA implementation risks they regularly encounter and suggest ways that organizations can prevent these risks from becoming reality.