Accounts Receivable Write-Offs Policy

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Screenshot of the first page of Accounts Receivable Write-Offs Policy

This policy provides guidance as to issues arising when a customer seeks protection from the United States Bankruptcy Court and/or the writing-off of bad debts. Included are action steps that the credit department should perform upon the receipt of a bankruptcy notice. In addition, various roles and responsibilities regarding litigation and charge-offs, are also included.

When a customer seeks protection from the United States Bankruptcy Court, it is imperative that scrupulous care be given to safeguard all records and ensure proper documentation is maintained for all dealings with the customer, as such information may be needed to be introduced in court proceedings to prove a claim against any defense offered by the debtor.

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