E-Commerce Website Audit Work Program

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This work program provides a framework and checklist for testing to be performed by the internal audit or quality assurance team in reviewing an e-commerce website.

This sample groups testwork into three key principles: 1) Business Practices Disclosure: The entity discloses its business practices for e-commerce transactions; 2) Transaction Integrity: The entity maintains effective controls to provide reasonable assurance that customer's orders are completed and billed as agreed; and 3) Information Protection: The entity maintains effective controls to provide reasonable assurance that private customer information protected from uses not related to the entity's business.

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