Vendor Review Audit Work Program

This audit work program provides steps for reviewing a company’s vendor management process.

The focus areas include governance review; human resources; technology; and customer service, reporting and monitoring. The process alignment components include policies and procedures; organizational structure/management oversight; conflicting contractual agreements; insurance coverage; reliance on subcontractors; training curriculum; new employee onboarding; performance evaluations; termination procedures; incentive compensation programs; and compliance with the IT support system, system access and change management.