The following 77 items are listed by Content Data.
Audit Programs
Order Entry/Customer Service Audit Work Program
The purpose of this work program is to provide the general steps used to perform an order entry/customer service audit.
Subscriber Content
Articles
Credential Stuffing at Chipotle Mexican Grill Inc.
In this article, Audit Analytics discusses credential stuffing and offers suggestions on what companies can do to avoid ...
Subscriber Content
Articles
A Guiding Principle for a Smooth Transition: Get Smart While Getting Things Done!
In this article, Protiviti Managing Directors Jim Ryan and Jay Thompson offer several best practices for a smooth acquis...
Subscriber Content
Audit Programs
Pricing and Discounts Audit Work Program
This audit program can be used to conduct a thorough review of product pricing and to help assure that controls over pri...
Subscriber Content
Audit Reports
Sales Order Processing Review Audit Report
This audit report evaluates the control adequacy and operational effectiveness of the sales order processing cycle.
Subscriber Content
Checklists & Questionnaires
Internal Audit Department: Quality Assurance Review Customer Interview Questions
The questions included in this document can be used to perform a quality assurance review (QAR) of an internal audit dep...
Subscriber Content
Risk & Control Matrices - RCMs
Invoice the Customer RCM
This document outlines risks and controls common to the invoice the customer process in a risk control matrix (RCM) form...
Subscriber Content
Checklists & Questionnaires
Marketing and Selling Internal Audit Checklist
This internal audit checklist includes key factors to help internal auditors market and sell their services better and i...
Subscriber Content
Checklists & Questionnaires
Internal Audit Department – Quality Assurance Review Customer Survey
This customer satisfaction survey is meant to be used during a quality assurance review (QAR) of an internal audit depar...
Subscriber Content
Policies & Procedures
Warranty Policy
This sample policy establishes a methodology for determining and calculating warranty rates, warranty accrual, and analy...
Subscriber Content
Audit Programs
Freight Management Audit Work Program
The purpose of this audit work program is to understand and evaluate the freight management process.
Subscriber Content
Audit Programs
Customer Service and Support Renewal Audit Work Program
This audit program provides steps to review the overall effectiveness of the customer service and support renewal functi...
Subscriber Content