IT Infrastructure

This article offers an overview of a variety of different dimensions for measuring an analyst’s performance.

Better account for your computer software and software consulting costs with the guidelines provided in this sample poli...

Former CNA Insurance Companies CEO Dennis Chookaszian and Protiviti’s Joe Kornik discuss how, when and why companies sho...

This policy outlines a set of procedures for the proper use of instant messaging by company employees.

This sample document can be used by organizations as a guide to developing and understanding service-level agreements (S...

Identify improvements for your organization’s risk management infrastructure and capabilities with this audit report sam...

This policy establishes guidelines to help assign priority levels to problems reported by end users to a company's IT de...

Establish guidelines and set appropriate accounting procedures for the acquisition of technology, equity and other nonma...

This guide focuses on improvements organizations can make to effectively perform their IT asset management process.

This work program includes two samples that each cover a complete IT asset management diagnostic audit.

This sample outlines a set of policies and procedures governing action to be taken when special circumstances prevent co...

This tool includes three audit program samples that can be used by organizations to evaluate and improve business unit a...