Supply Chain

Perhaps no disaster in recent history has done more to show the need for strong business continuity and di...

This extensive list of questions can be asked during an interview for an inventory audit. Purchasing Can...

Total quality management requires commitment and persistence. Quality will always have a cost, but many com...

One of our leading practices to consider for your accounts payable process is to develop strategic business...

The focus on customer relationship management (CRM), also known as customer care or customer service, has ...

Outsourcing has become a keystone of major business operations to the point that it’s almost a given that l...

There are two main goals that companies with leading practices strive to achieve in the warehousing process...

Making Your Risk Assessments Count: An Operational Perspective to Risk Assessment Operational assessment i...

The purpose of this work program is to provide the general steps used to perform an audit of material receiving internal...

This booklet, co-produced by Protiviti and APICS, details how the Sarbanes-Oxley Act (SOX) has a complementary impact on...

This resource guide describes an effective methodology for performing high-impact internal audit assessments for a key s...

Supply chain disruptions are a reminder that these trade-offs are not without risk. This issue of Board Perspectives: Ri...